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There are two account types: the Site License account and the Private account. If your hospital or organization paid for your training then you are looking for a Site License account. If you are purchasing and pursuing an independent education then select Private account.


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NOTE: Changes to first or last name requires contacting customer service. This prevents unauthorized changes to class certificates and the recipients thereof.

Site License Application Form


Enter your company or organization name and sales rep/trainer if applicable. Note: The contact person will be the primary point of contact and also will have access to the Site License Manager reporting system included with the site license. If you have any questions about our services, programs or CE offerings call (888) 714-1951 or email us at information@piccexcellence.com.
NOTE: If you are renewing your license select "License Renewal" and enter your hospital/company name then click the "Renew Current License" button below. Hospital/company name must match our records in order to renew your license.


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PIV Simulator

System Requirements and Instructions

Quick links

First, thank you for this great interest in our program. The Simulator has been in development for several years and programmed by our talented developer, Brian Peck, art work provided by Jordan Moureau. The simulator is not intended to imitate an actual insertion, rather it’s intent is to familiarize the beginner with the basics steps needed for a safe IV placement and to verify understanding of those steps. Please note that this procedure may vary or be in a different order from your organization.

You need to have a PICC Excellence account and you do need to be sure you’re using a good enough computer and the right browser to run the simulator. Your internet connection is a concern strictly for download purposes only. It’s a fairly good-sized program which may take a while to download depending on your internet speed. Slow or fast, it will eventually download then it’s up to your computer and browser for it to run smoothly.
I strongly recommend doing the PRACTICE ROOM first! Have fun!

Please send an email if you have any questions or problems with the simulator.

George Moureau
IT Director
PICC Excellence, Inc.
706 377 3360

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The simulator is based on the first person, is guided by text boxes of instructions, labels on action points in the room, keyboard actions and a crosshair that behaves like a mouse. Let’s take a look at each. First Person The first person in computer or game console terms, simply put, are your hands. The are an extension of your from the realm of reality, through your computer screen into the digital realm, well metaphorically anyway. What you do with your hands controls the events in the simulator and your hands are controlled by what you do with your mouse and keyboard.

The Crosshair

You’ll notice a small crosshair centered on your screen. That is your control point which will change color to RED when you hover over an action item. Any action performed needs to be initiated with this crosshair hovering over that item. You need to move this crosshair around the room using your keyboard and your mouse. Please note! It’s the crosshair that has to find action points not your hands. Sometimes you can’t see the crosshair and just have to move your hands or the item your holding around until an ACTION LABEL appears. During the Insertion you’ll find that the action spot is a small black dot on the patient’s arm. That’s the location which you need to position whatever you’re doing at the moment to activate the action.

Error Messages, they’re really hints...

When you do something out of the order established by the designers of the simulator a red message will appear on the center of your screen. These are actually hints or Red Letter Hints about what you should have done before you did the thing that popped this little red message on your screen.

Keyboard Movement Controls

Moving around in the room is done by either the up-down-left-right arrows on your keyboard or the letters W-A-S-D. Press and hold them down to go faster in the direction you want.

Action Item Labels

There are items in the room that will show up with a name for that item as you hover over it with the crosshair. That means you are probably close enough to take an action. Sometimes you have to move closer or more right or left for the action to work. Other times you have to wait for the dialogue to finish before actions will happen. Just play with it until you get results.

Text Boxes with instructions Another way to interact with the simulator will be a box with a numbered list of actions. Using the numbers on your keyboard you’ll have to select the correct action by it’s number. These are not in numeric order so you’ll have to know which is the right step then select that number on your keyboard.

Text Boxes with numeric ordering responses These boxes are numbered actions. The actions are not in order so you’ll have to select the correct action by typing the number beside it. You’ll get that Red Letter Hint if it’s not the right response.

Don’t forget to remove the tourniquet! I always forget this step...

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If you don’t already have one create a PICC Excellence account. Go to our site, www.piccexcellence.com, find the “login/create account” link at the top click it, click the “create account” link and create a Private account or Site License account if your employer has a site license agreement with PICC Excellence. Add the simulator to your account either through purchase, site license agreement or taking advantage of our free offers. Access the simulator through your Account Information page under PICC Excellence Simulators.Completion of the simulation will be recorded in your master class record showing a completion of the simulator competency and a certificate will be available to print, listed under Completed Classes.



Your internet connection should be fairly fast, otherwise the download for the simulator sessions will be very slow. Fast or slow, the simulator will eventually download to your computer. Once the download is complete your internet connection is no-longer a concern.


Next, the most consistent browser that works with Unity's WebGL technology (the simulator engine) is Mozilla Firefox or Microsoft’s Edge (Windows 10). Internet Explorer will NOT work well with the simulator. Explorer doesn’t support Unity WebGL. For Mac users Firefox or Safari will support Unity WebGL (Firefox works better than Safari) and the simulator will work. Finally, you must have JavaScript enabled for your browser.

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The simulator will work best if your computer has at least 8GB (8 Gigabytes) of internal RAM. This is easy to find out, simply click on Windows File Explorer (manila folder at the bottom of your computer screen), find the “computer” icon or “This PC” and right click, then click on “properties”. You will find “Installed Memory” listed on the subsequent screen. 8GB is recommended although the simulator has been tested on as little as 4GB using Windows 10 and Microsoft Edge and worked as is is supposed to.


When you finish the simulation your class record is updated with a status of "passed" and the day's date. you'll need to switch to the browser window that has your account information. You can either close the simulator window or tab or simply click on the window or tab that contains your account information. This is the screen where you are taken after logging in. Towards the bottom of this screen you'll find a section titled "COMPLETED CLASSES" and in this list you'll find the "Peripheral IV Simulator" class, although it'll be grey'd out. To the right you'll find the link "Print Certificate". Clicking this link will first ask you to fill out an evaluation then it'll take you to the screen from which you may print your certificate.

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